|
|
Nationwide Electronics, Inc. (NEI) provides a complete range of after sales and support services, to ensure that you always receive the highest level of customer care
- With personnel available 24 hours a day, they are here to assist you with any query you may have.
- The service department represents a vital component of NEI’s business providing any warranty support that may be required, as well as providing post warranty service to your installations.
- A large number of clients take out service contracts and receive priority attention to defined levels of service and response. Requests for service are received centrally to minimize response times and co-ordinate the allocation of personnel along with the correct distribution of spare parts.
- The service department also plays a vital role as the channel for technical information within the company and the provision or co-ordination of all technical and product training.
- Feedback from all service visits is collated and fed back both internally and externally to suppliers, to improve and develop products. The entire process is controlled under NEI’s electronic Customer Relations Management (CRM) system.
- Part of NEI's mission is to provide execptional Customer service.
The NEI exceptional Support Department is only a phone call away.
|